April 2014

The Best Things In Business Are Not Free: Three Software Services Worth Paying For

sugarcrm

In your personal life, the best things in life are free, but in the business world you get what you pay for, and the best business software is never free.  There are a lot of software services that you can buy for your business, but not all of them are worth the money and not all of them will help you run your company the way that you want to run it.  For your company there are three software services that you will want to spend money on so that you can get the most from your business and your employees.

Carbonite

Data is the lifeblood of modern business and if you do not have your data, your company will not be able to operate effectively.  You need some kind of data backup so that if your computers become corrupted, or your company gets hacked, you will still have the information that you need to do business.  The longer your company stays down, the more business you will lose, so ensuring a quick recovery is a necessity.  Carbonite is a cloud storage backup solution that enables you to upload your data to a secure server where it is kept until you need it, and you can access that data from any computer in the world that has access to the internet.  This prevents you from having downtime, as you can recover your data quickly from their servers and you do not have to worry about physical storage at your own office.

SugarCRM

The integration of software and coordination of information is the goal of most CRM software and SugarCRM does that better than anyone.  With Sugar your company will be able to streamline the customer acquisition and retention process through automated sales leads and the guided sales pipeline.  Sugar also allows for the customization of their software through the use of modules and add-ons that give you the functionality that you need to function properly.  Adding to or changing your SugarCRM software is free and easy, so you can make a change and go back if you do not like the change, without any additional costs.  Through Sugar your staff will feel empowered and you will see more productivity and profitability from employees in every department and at every level of the company.

Quickbooks

Finally, you will need some kind of accounting software to keep your numbers straight and generate the reports that you will need at tax time.  You can pay an outside accountant, but that will only cost you more money in the long run and you will not have access to your data as readily as you would like.  Quickbooks does have a steep learning curve, so you will want to hire someone with experience with the program, but once you have it down, it works for you to keep your business on track and profitable.

When you are running your company, it is important to spend money on the software that your company needs.  Do not try to skimp and save money by using cheap services, because those services will not give you the support that you need when the time comes.  When you pay for the best software, your company will operate more effectively and you will see greater profits than you would otherwise.

I am Brooke Hastings and I am a small business owner with years of experience running and setting up offices.  Though Carbonite and Quickbooks have strong competitors, SugarCRM stands out in its industry.  I recommend SugarCRM the best open source CRM on the market and the most affordable customer relationship tool that businesses have available. For more information, check out this article on A beginners Guide to Business interruption Insurance

Important Numbers in a Single Online Directory

Service companies have taken advantage of the Internet to project themselves as never before. It is a medium that has allowed such companies to find niches that have not been able to get major exposure. While the printed word was traditionally the main vehicle for reference and research the Internet has rendered many publications irrelevant. An online directory that is regularly updated provides everything an individual or a business might want.

online directory

Marketing tool

Service companies create a reputation by ensuring that they provide something that no one else does, or at least match the competition in every way, and market themselves more effectively. Many do this by ensuring that they have an effective website because this is the most effective tool at their disposal in the modern world.

One excellent idea is a website that in effect is like a directory of important bodies that business and individuals can utilise. It is with the users’ agreement, tacit or otherwise that there is a cost involved in using the number. You can expect to see a fixed price per minute from a BT landline.  Mobile use is different and if you are in doubt it is important to ask because you will be charged. The directory includes everything from the DVLA and utility companies to airlines; benefit agencies and loans. It is a quick alternative to using the search engines. Where you may need to use the search engines such as Google is to find the directory in the first place. You simply need to input a keyword or phrase then look at the response you receive.

BT

Services such as BT will handle domestic and business accounts. Both can have similar issues and on making a call the routing could go to different departments dealing with technical issues, billing, internet or phone problems and now more recently the television services that BT are providing.

The volume of calls during the hours of opening will dictate how long you will need to wait before you are able to talk to someone. There are no emergencies involved in the problems that arise from communications issues so it is unlikely that you will find offices staffed outside regular office hours.

Convenience is the key

There will never be a claim that all the numbers are not available in the public domain but an online directory of important numbers is an extremely useful tool. It can be bookmarked and referred to whenever necessary. There will be no claims that the directory is in any way connected to any of the companies whose numbers are listed. There is no need to be anything other than completely independent.

The BT customer services number takes enquirers to a central enquiry point from where they can get the department they require to solve their problem.  Alternatively the number may take you to an automated message service instructing you to follow instructions. It may be a billing issue or a service problem. Either way, to pay a minimal fee to get your problem resolved is a small price.

 

KW         BT customer services number
URL        www.contactnumbersuk.com/bt-custmer-service-number

Image attributed to        stockimages FreeDigitalPhotos.net

 

 

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